When placing your order and selecting processing and delivery options, we ask you to please bear this in
mind and allow sufficient time for your order to be processed.

We differentiate between production (or ‘turnaround’) and delivery.

Production time is how long it takes to produce your printed items, according to the production option you’ve chosen.

Delivery time is how long it takes the delivery service to collect your order from us and bring it to you, in addition to the production time.

Our standard production time is 2 days, excluding Sundays and public holidays.

Production options

Production (also known as ‘turnaround’ or ‘processing’) is the time it takes to process your order,
print your documents, and prepare them for despatch. This is separate from and in addition to delivery time.

Delivery options

UK Royal Mail 1st class – FREE (UK Mainland Only)

This is a standard 1st class Royal Mail postal service. While Royal Mail strive to deliver 93% of items by the
next day, this delivery option may take several days from date of despatch. All orders receive this delivery service free of charge.

International – £4.95

Your order will be despatched with Royal Mail and will be delivered by the local post service in that country.

Depending on the destination and weight your order may be shipped with one of these couriers: UPS, DHL or DPD.

The delivery date is estimated only, but broadly speaking the deliveries to mainland
Europe take 3-4 days, and 6-10 days for the rest of the world, although it may take significantly longer for certain destinations.