Art Print Studio offers a ‘Love us or your money back’ guarantee. If you’re unhappy with your order, return it and we will
reprint it or refund you.
Please email us first so that we can investigate and arrange your reprint or refund, or reply to your order confirmation email
we always do our best to deliver a product that we hope you’ll love but should you change your mind or are not satisfied,
you have 14 days to return your item(s) for a full refund or replacement.
We recommend you keep proof of postage for any returned item(s) as we cannot consider a claim for returned goods lost in
transit without one
We cannot refund shipping costs for orders delivered outside the UK (unless the product is faulty or damaged)
We cannot offer goods in exchange for the ones that you return, only replacements
At Art Print Studio we really value your feedback – good or bad. So, if for any reason your order hasn’t been that easy, please
get in touch with us on by email at firstname.lastname@example.org so we can do better next time.
We respond to all complaints within a maximum of 5 working days.